Managed travel claim settlements

Settler Online

Delayed, cancelled, or disrupted travel? Fill a short form, upload your booking details, and our team settles the claim — built to get money back in a few hours, not months.

HoursTarget settlement window
£520Max UK261 per passenger
3 stepsForm → upload → we handle it

How it works

Short form. Upload. We settle.

Competitors often take weeks chasing airlines. Settler Online is a managed service: you give us the essentials, the team does the work, and settlement is designed for speed.

01

Populate a short form

Flight number, booking reference, what went wrong — usually under two minutes. No legal jargon.

Boarding pass and travel documents
02

Upload your information

Booking confirmation, boarding pass, or delay notice. Secure upload so the team can act immediately.

Claims team reviewing documents
03

Team settles the claim

We pursue the airline under UK261 / EU261 where eligible and push for a fast payout to your account.

Mobile banking payout confirmation

What you may be owed

Fixed compensation under UK261

If your flight arrives 3+ hours late (or is cancelled / denied boarding) and it is the airline’s fault, compensation is set by law — not by ticket price.

£220 Flights under 1,500 km · 3+ hours late at destination
£350 Flights 1,500–3,500 km · 3+ hours late at destination
£520 Long-haul over 3,500 km · 4+ hours late (or £260 if 3–4 hours)

Why Settler Online

Built for hours, not months.

AirHelp-style insurance pays a fixed amount. Bott & Co and Flightright often take weeks. Skycop’s fast track still talks in working days. Settler Online’s whole point is shortening settlement — a managed team that moves your claim the same day.

  • Managed end to end
    We handle airline correspondence, evidence packs, and follow-ups.
  • Same-day intake
    Form + upload queues work for the team within hours.
  • No win, no fee mindset
    If we cannot recover, you do not pay a success fee.
  • UK passenger rights
    UK261 / EU261 delay, cancellation, and denied boarding claims.
Getting compensation into your account quickly

Start a claim

Tell us what happened. We’ll take it from here.

One short form. Attach what you have. Our team reviews eligibility and begins settlement work.

By submitting you ask Settler Online to assess and manage your claim. We’ll contact you by email. Demo intake on LiveUXI — success fee terms confirmed before engagement.

FAQ

Quick answers

How fast is “a few hours”?

Intake and team action start the same day. Eligible settlements are prioritised for rapid payout once the airline (or our settlement path) clears funds. Extraordinary cases still take longer — we tell you upfront.

Do I need to chase the airline myself?

No. That is the managed service: you submit the form and documents; we handle correspondence and escalation.

What if my claim is not eligible?

We screen against UK261 / EU261 rules (airline fault, delay length, route). If it will not succeed, we say so — no success fee.

Is this travel insurance?

No. Settler Online recovers statutory passenger compensation and related travel claim settlements. It is not a substitute for travel insurance cover.